Many calls to AT&T and many direct hits later, phone and U-verse service continues to flow through! Amazing!
Probably the most amazing thinking is the number of times the AT&T U-verse tech walked by this mess and said...
"Somebody should take care of this!"
In English.... "Ain't my job!"
Update!
Got to "repair center" and got a "ticket number." Tech should be here before Thursday, Dec 8th. Exciting!
1 comment:
ATT does not train their people to handle ALL jobs. It appears that
the Tech who visited was a Service
Tech and had no training or desire to perform the simple tasks needed to
correct this problem. This is typical ATT behavior. They will need to send a Facility Tech to correct the problem and hope that this Tech received the proper training to do the job.
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